The 18th Contracting Squadron, intends to issue a sole source, Firm-Fixed Price Contract under the authority of 10 United States Code (USC) 2304(c)(1), as implemented by FAR 13.106-1(b)(1)(i) to Science Applications International Corporation (SAIC)
The following is a brief description of the acquisition requirement:
24/7/365 JRE Help Desk. Telephonic technical Support for the JRE system via toll-free JRE Help Line, email and website available 24-hours per day, 7 days per week and 365 days per year.
Highly trained JRE Subject Matter Experts (SMEs) provide real-time technical assistance on all issues related to the operation and maintenance of JRE software and hardware.
One base year plus 4 option years plus 6 months pre-priced option.
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