Notice ID: NNC0058
Overview: NORAD and USNORTHCOM (N&NC) seeks to continue annual maintenance and support services for its current Automated Notification and Recall System (ANRS). The ANRS directly supports mission sets critical for maintaining N&NC’s Command and Control (C2) effectiveness. This system must be interoperable with current and planned operational C2 and SECDEF-directed Mass Notification System (MNS) roadmaps and hybrid cloud-based capabilities. It ensures N&NC directorates, components, separates, and Inter-Agency Partners are able to maintain near real-time situational awareness of Homeland Defense (HD), Defense Support to Civilian Authorities (DSCA) and internal dual command alerting and recall mission set requirements.
ANRS is comprised of three (3) Unclassified C2 systems supporting N&NC Missions and Directorates:
- Mass Notification, Alert and Recall – Currently implemented by Motorola’s Vesta Communicator and hosted remotely with product transition to Rave Alert announced for end of calendar year 2025.
- Unclassified Enterprise Conferencing, Quick Action Messaging – Currently implemented by Consortium III Conference Bridge
- Unclassified Network-wide Alert messaging – Currently implemented by Desktop Alert …
Description of Services: The contractor shall provide non-personal services to include all personnel, equipment, and supplies to perform the following:
- Annual service, support and maintenance for Vesta Communicator remote hosted MNS service and seamless transition to a N&NC selected replacement solution with no interruption of ANRS MNS mission system support
- Annual support and maintenance for Consortium III Conference server (Forum Communications International Consortium III JITC Certified Conference Server) part number 850-200, current Consortium III Software version, and future upgraded versions. Maintain integrated VoIP capabilities licenses to support transition from PSTN to VoIP services as required by Space Base Delta (SBD) 1.
- Annual support and maintenance for Desktop Alert software running on N&NC hosted virtual servers.
- Program management and systems engineering services in support of ANRS.
Current Contract and Incumbent: FA251722P0058 FSPS Inc. F
Anticipated Solicitation Date: Q4 of Fiscal Year 2025
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