Veterans Affairs leaders on Monday acknowledged that more than 120,000 veterans who attempted to use department online platforms to file for benefits in recent years were stonewalled by technical problems, a total nearly 35% larger than previously reported.
Officials said they are still working to correct those errors and process those claims as quickly as possible. But House lawmakers raised concerns about the scope of the problems, some of which date back more than a decade…
Source: Total number of VA claims lost in online systems tops 120,000. By Leo Shane III, December 4, 2023. AirForceTimes.
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