Protester: New Generation Solution, LLC
Solicitation Number: 2032H5-24-R-00013
Agency: Department of the Treasury : Internal Revenue Service
File number: B-423172.1
Status: Case Currently Open
Filed Date: Nov 14, 2024
Due Date: Feb 24, 2025
Track Related GAO Activity Here
The IRS Network Management Control Center (NMCC) IT and Operational Support Service contract is dedicated to delivering a world-class network management control center. The scope of services includes Unified Network Services (UNS) such as voice, video, wireless LAN (WLAN), LANs, the Enterprise Remote Access Program (ERAP), and external circuits (e.g., internet, overseas embassy connections, inter-bureau Treasury circuits) interfacing with the WAN. The processes are aligned with the ITIL V3 framework, with a focus on the Service Operations and Service Transition processes outlined in ITIL. RFQ1727415
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