Protest Denial Decision Posted: DHS Data Management Support Services

Updated August 1, 2025

DIGEST

1. Protest challenging agency’s evaluation of protester’s key personnel proposal is denied where the record shows that the evaluation was reasonable and consistent with the solicitation.

2. Protest challenging agency’s best-value tradeoff decision is denied where the agency’s decision was reasonable and consistent with the terms of the solicitation, and the protester has not shown that it suffered competitive prejudice from the agency’s failure to document every aspect of its comparative analysis.

DECISION

Strategic Operational Solutions, Inc. (STOPSO), a service-disabled veteran-owned small business (SDVOSB) of Ashburn, Virginia, protests the issuance of a task order to Teracore, Inc., an SDVOSB of Woodstock, Georgia, under request for proposals (RFP) No. 70RSAT24R00000021, issued by the Department of Homeland Security (DHS), for data management support services. The protester contends that the agency unreasonably evaluated STOPSO’s key personnel proposal and argues that the best‑value tradeoff analysis was unreasonable and insufficiently documented.

We deny the protest.

Read the full decision here.

Solicitation Number: 70RSAT24R00000021
Agency: Department of Homeland Security
Protester: Strategic Operational Solutions, Inc.
File number: B-423026.5
Outcome: Denied
Decision Date: July 22, 2025

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