Following a string of recent awards, including supporting CDC Prime Help Desk Support Services, CMS CPI Open Payments and providing CMS with Independent Dispute Resolution Technical Assistance, and an FDA MedDRA-based Adverse Event Diagnostic (MAED) Maintenance, Support and Enhancement Services award, we caught up with Gina Wolery, COO at Index Analytics to learn more about some of its recent wins, how supporting mission critical programs drives culture, its view of partners, and what the future holds for this growing HHS partner.
Founded in Collaboration
Since its founding in 2012, Index Analytics has established itself as a partner within HHS, beginning with CMS and its enterprise and center-specific programs. With a portfolio that cuts across HHS to include CMS, FDA, HRSA, CDC, and the HHS OCIO, Index today applies its thought leadership in the areas of data and application-related modernization, cloud migration, Salesforce development and technical assistance.
As agencies have evolved, Index has made a concerted effort to work more closely with the missions of its partner agencies, applying technologies and methodologies to bear to fulfill the mission and successfully capturing multiple technical assistance efforts.
Mission Critical Support Driving Culture
Delivering support for highly visible programs inspires, motivates, and provides job satisfaction and career development opportunities across the company. From onboarding right through those who have been with the company for many years, the excitement that comes from knowing they are working on key efforts, efforts that will impact their friends, families, and communities is tangible. “We are working closely with a very small group of leaders at CMS who are making important policy decisions impacting millions of Americans, and that is an enormous responsibility and such a motivating mission.”
Taking a people before profits view, Index looks beyond a great benefits and fun work environment view, looking to empower and support its team. “We provide generous incentives for specialized certifications to ensure that our employees are equipped with the latest technology and methodologies to to tackle our clients’ challenges. We prioritize investing in their professional development and the way that they want to develop along their career path.”
A Greater Drive for Data
Rapid changes brought about by the COVID pandemic have heightened data modernization needs. As a result, questions about traditional data systems and their ability to capture the full scope of the socioeconomic determinants of health have become even more critical in light of the pandemic. “Data modernization is crucial for federal agencies preparing for post-pandemic legislation and activities. It involves updating IT and infrastructure and understanding data sources to enable informed decision-making around coverage and access.”
The Future and Partners
As a broad-based health IT Prime contractor with a growing footprint across HHS, the future for Index is ripe with opportunity. For those looking to support HHS, or to partner with Index, understanding the value proposition and the applicability of your capabilities or solutions in meeting the challenge of a specific agency is key. “It’s no different really being a company partner than it is being an employee. You must understand the challenge and what you can contribute to a solution. Simply being an expert in something but not understanding the application of it for the opportunity or the agency that you’re trying to penetrate isn’t discriminating, does not add value.”
Index notes that when you come to the table with deep knowledge and understanding, you can tell an agency how you can help them and create a win-win in which both sides will benefit.
About Index Analytics
Index Analytics is an award-winning 8(a) certified small business that specializes in providing enterprise solutions to federal government agencies. Since 2012, the company has been delivering high-quality data and application modernization and Salesforce CRM solutions that improve ROI. With expertise in data management and analytics, cloud-based solutions, Agile development, and operational support for highly visible programs across a diverse portfolio, Index brings together business and IT professionals to drive results and boost engagement for federal clients. Visit us at index-analytics.com.
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