Challengers Protest of DHS plans to sole source Investigative Case Management (ICM) contract dismissed

After an elongated Market Research process, which included reviewing 50 responses, holding an industry day, and hosting demo days, one technology leader is calling out DHS for their plans to sole source this contract rather that compete it. Details Below.

Protester: Kaseware
Solicitation Number: ICE_NOI_ICM_FY25
Agency: Department of Homeland Security : United States Immigration and Customs Enforcement
File number: B-423627.1
Outcome: Dismissed
Decision Date: July 3, 2025

OS AI Note: Dismissed or Withdrawn does not necessarily mean resolved, and it can oftentimes indicate proactive steps taken by the government to address deficiencies or issues raised in the protest. More will be shared if it is made available.

Related Data

DHS to sole-source Investigative Case Management (ICM) system contract to Palantir

Said ICE as part of their rationale “ICE received over fifty responses and spent a significant amount of time reviewing and analyzing all RFI responses received in order to gain a better understanding of the capabilities available. In addition, ICE appreciates the companies that participated in follow-up market research sessions/demonstrations that allowed ICE to learn more about competing Commercial-Off-The-Shelf (COTS) providers.

As a result of these market research activities, ICE currently anticipates procurement of the ICM solution on a sole source basis to Palantir Technologies, Inc.”

 




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