As the government looks to embrace innovation and new ideas from across the commercial space, the opportunity to leverage perspectives gained at the State level also comes into play. With that in mind, OS AI caught up with Frank Nestore, Vice President with Mathtech, to learn about this team’s decades of experience, collaborative culture, and how its ability to translate State-level perspective to the Federal space provides an opportunity for the GovCon community.
Technology and Management Consulting Plus
The technology consulting spin-off of Mathematica, Mathetech has developed a reputation and a comprehensive portfolio of work helping state agencies modernize their operations and technology. “We’re a technology consulting firm, but we’re also a management consulting firm with a focus on helping our clients create projects that are well defined and designed for manageability.”
Guiding agencies out of legacy systems, the team assists with facilitating a vision and strategy, building and operating high-maturity PMOs, leveraging subject matter expertise to perform business process redesign, and supporting organizational change across the organization, and providing a suite of SDLC-related services. “We support the complete modernization lifecycle from the initial formulation of the need through successful project completion.”
Scaling State Perspective to Federal Needs
Among the factors driving this team’s growth is a holistic, “let’s do what needs to be done approach”, founded on partnering with clients to ensure their success. This culture enables Mathtech teams to build strong levels of trust. “Clients see that the very fabric of our culture is to do what needs to be done for their success. That has helped us build long-term relationships with our clients, well after our engagements have ended.”
Among the areas in which Mathtech has applied deep expertise is taxation, working with multiple states, gaining a breadth of perspective in managing similar but divergent situations. “I believe that our experience with multiple state agencies and how they handle customer experience and taxpayer experience, how they handle their contact centers and online channels, their knowledge management, and all of these directly scale to the federal level.”
The team brings a broad perspective and knowledge of pros and cons of various scenarios that can be leveraged. Mathtech has built a knowledge-base out of prior experience with all aspects of taxation operations and relationship management. Seeing multiple perspectives and multiple implementations of technology has provided a strong foundation.
A Small Company Founded in Decades of Expertise
As a small business, clients and partners of Mathtech get the full benefit of engagement and expertise of senior leadership, comprising many decades of combined experience. Mathtech also has a wide network of collaborators and partners, all focused on the successful delivery of services for their clients.
Additionally, the team is nimble, to pivot or to rapidly facilitate conversations with multiple parties across multiple levels within an organization to drive the solutions and collaborative thinking that is needed. This agility helps galvanize Mathtech’s reputation as a “can do” organization, and a trusted partner.
Collaborative Culture
As a remote team, Mathtech makes a focused effort on staying connected, ensuring collaboration is natural and easy and that connections are not just about work.
That relationship extends to clients and partners as well. “We have a commitment to do the right thing for our clients and with our clients. We have a model of focusing on good karma in the sense that if you do the right thing for the right reasons, success and growth will follow.”
That collaborative culture also means showing up with honesty and integrity, sharing experiences about what works, and what doesn’t, and identifying methodologies and approaches best suited to the situation regardless of what that means to the bottom line.
Steady Growth
As a small business, Mathtech brings a surprising depth of experience in taxation, transportation, labor and human services. Past performance qualifications include agencies from New Jersey to Washington State and from Nevada to Florida.
The company has always been focused on a slow and steady pattern of growth, heavily focused on word of mouth and referrals, ensuring it adds the people and capabilities needed to move forward in its areas of expertise. A current effort to add its GSA Schedule is the next stage in Mathtec’s continued growth and evolution.
Where to Connect
Curious to know more about this team? You can find Frank on LinkedIn, and he’ll be attending the upcoming ACT IAC Emerging Technology and Innovation Conference 2024.
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