Notice ID: 25-29
The purpose of the VDI Cloud Solution project is to provide a flexible, secure, and cost-effective solution for delivering desktop environments to users and enhance operational efficiency. This cloud-based solution enables the IRS to elastically scale infrastructure, increasing resiliency, promoting workload portability, and reducing operational overhead costs and lead times traditionally associated with provisioning and maintaining physical laptops.
The scope of this SOO includes the following:
- VDI Desktop-as-a-Service (DaaS) Managed Services: The scope includes VDI as a fully managed, cloud-hosted service tailored to the specific number of users and user types specified in Table 1. The managed services include DaaS vendor options to meet the objectives and performance requirements outlined in this SOO, such as monitoring, maintenance, user support, configuration management, and security management. The VDI services must be hosted by a Federal Risk and Authorization Management Program (FedRAMP) High authorized Cloud Service Provider (CSP). The cloud services include compute and storage resources that meet stringent federal security standards, ensuring taxpayer information is protected with advanced security measures and that the solution adheres to federal regulations for data handling and privacy.
- VDI Configuration, Integration, and Test: The scope includes configuration of the VDI Cloud Solution to deliver the required functionality and technical capabilities identified in this SOO and integration with existing IRS IT infrastructure to ensure secure connectivity. The scope also includes testing support in accordance with IRS processes prior to the VDI Cloud Solution being transitioned to production. These processes may require support for setting up test environments, providing access to necessary tools and resources, and troubleshooting and resolving any issues that arise during testing to ensure smooth and efficient operations.
- Commercial Product Licensing: The scope includes all necessary commercial product licenses required to implement and maintain the VDI Cloud Solution. This includes identifying and managing license compliance and ensuring that all licensing agreements are adhered to, thereby avoiding any legal or operational issues related to software usage.
- Documentation: Section 9 (Deliverables) outlines required deliverables and defines the quality standards for measuring acceptability.
The performance period for any resulting award will consist of a 12-month base period followed by a 12-month option period.
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