i3 Awarded the CJIS CRM Call Order Under the FBI IT Supplies and Support Services – 2nd Generation (ITSSS-2) BPA

i3 LLC, an innovative provider of sophisticated IT services, is proud to announce the selection of the i3 Team as the awardee on the FBI ITSSS-2 SCOR 5 Call Order contract. This five-year contract continues i3’s commitment to delivering exceptional service and innovative solutions to the FBI and the CJIS Division, which plays a crucial role in equipping law enforcement, national security, and intelligence community partners with indispensable criminal justice information to safeguard the United States and uphold civil liberties.

The objective of this contract is to provide a best-in-class Customer Relationship Management (CRM) platform that will streamline CJIS operations, improve collaboration with CJIS customers, increase efficiency and productivity, and achieve greater success in managing customer relationships. This contract will leverage the i3 Team’s deep expertise in Microsoft Dynamics 365, system integration and custom configuration, secure hosting in the Azure Government Community Cloud – High (GCCH) environment, and the development of custom analytics and reports.

“We are honored to have been selected by the FBI for this important program. We look forward to continuing our long partnership with the FBI and delivering a CRM system that enhances CJIS operations, enables better informed decisions and facilitates their mission success,” said i3 CEO, Nick Nguyen. “Our team will continue to serve as a strategic partner to CJIS with full commitment to the CJIS and law enforcement mission.”

About i3, LLC

After a successful career at the Bureau, CEO Nick Nguyen left the FBI in 2014 and founded i3, LLC as an SBA certified 8(a) small business. He is passionate about the FBI’s mission to protect freedom, civil liberty, and national security, and committed to being a trusted partner who always does the right thing. i3 has in-depth law enforcement knowledge and deep expertise in data and artificial intelligence, analytics, cloud engineering, software development, digital transformation, and cybersecurity. i3 has a well-earned reputation for delivering exceptional services and innovative solutions, which has made us a trusted partner to the FBI and other government customers. For media inquiries, please contact: i3, LLC | inquiry@i3its.com | www.i3llc.us

 

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