On behalf of the Department of Health and Human Services, GSA is conducting market research to understand capabilities related to providing the below requirement:
Deliver data driven systems and process findings to inform on how services and steps in the service processes impact child experiences, to gain a better understanding of impacts during influxes and other impacting events including quality, success, and delayed discharges.
Introduction
The Office of Refugee Resettlement (ORR) Unaccompanied Children (UC) Program is seeking data analytics consultant(s) with senior level expertise in child welfare and child immigration systems and services, as well as high-level expertise in data analytics and data system architecture creation; to develop outcome measures and different system process measures to yield performance information on child safety, well-being, and timely family reunification outcomes.
Objective
The purpose of this contract is to deliver data driven systems and process findings to inform on how services and steps in the service processes impact child experiences, to gain a better
understanding of impacts during influxes and other impacting events including quality, success, and delayed discharges. The successful contractor will work closely with ORR’s UC Program leadership for the following objectives:
- Objective One: Identify and prioritize performance measures impacting child health, safety, and experiences while in ORR custody, including safe and timely discharge and family reunifications and while using post release services
- Objective Two: Use data analytic techniques to analyze raw data and records to identify primary impacts and trends, combining key components to predict and inform strategies for planning, decision making, and carrying out high performing program services.
- Objective Three: Collaborate with key internal and external stakeholders to develop or enhance existing dashboards to capture key performance indicators and create a map of data sources and a methodology for matching the many data systems available.
Scope of ORR UC Program Work
When unaccompanied children are apprehended by other federal agencies (usually by the department of homeland security immigration officials) they are transferred to the care and
custody of ORR. The ORR UC Program promptly places unaccompanied children in the least restrictive setting that is in the best interest of the child. ORR takes into consideration the unique nature of each child’s situation and incorporates child welfare principles when making placement, clinical, case management, and release decisions that are in the best interest of the child. A major ORR objective is to improve the knowledge, skills and abilities of professionals working with unaccompanied children. When making a placement decision,
the UC Program supervisory and management staff manage and oversee the following types of shelter facility care for unaccompanied children.
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