DOT FAA NISC Enterprise Support Tasking (NEST)

Notice ID:693KA9-24-R-00012

Related Notice:  693KA9-24-NEST

This work requires a support contractor that will serve as an independent quality control Subject Matter Expert (SME) capable of providing oversight of the development, documentation, and testing of the software. This includes, but is not limited to, making recommendations regarding the selection of software architecture and software development applications, reviewing coding to ensure compliance with “best practices,” useable documentation, and developing and executing software testing plans.

The support under this contract will provide independent quality assurance, quality control, operations, and maintenance as needed and directed by the Implementation Services Group.

The Contractor must provide independent quality assurance and quality control of the currently operational NIMS/CMIS systems and its software rewrite efforts. This effort requires solution development, integration, database upgrading, and automation with other associated systems as stated within subsection C.1.3. Offeror will maintain NIMS/CMIS security certifications required to operate the software and its associated server hardware. In addition, the Contractor must provide transition support to any potential new vendor at the contract’s end.

The objectives of the NEST’s Scope of Work are to provide the following support:

• Software Architecture development oversight for the NIMS/CMIS program software development, KITT Financial Database (KFDB) reporting database, and NISC Invoice Approval Tool (NIAT);
• Document NIMS/CMIS (including test, development, and mirror instances) code revisions, testing, software upgrades, and implementation activities.
• Operations support for NIMS/CMIS for both NISC and TSSC through the workday downloading of Delphi and PRISM data into NIMS/CMIS to be used by NISC and TSSC customers.
• Create integrated reports in a KFDB to include funding and other pertinent information from FAA Systems (PRISM/Delphi);
• Maintenance support for the NIMS/CMIS, i.e., troubleshooting, correcting data inaccuracies, responding to customer requests to make routine changes, and correct defects as they are identified.
• Maintain and update CMIS, which is dormant. CMIS needs to be available to users during contract closeout and as requested by Project Management Office (PMO), Contracting Officer Representative (COR), and Contracting Officer (CO);
• System upgrades include developing and integrating EVM financial dashboard (NED: NISC Enterprise Database) from the Contractor’s financial systems into NIMS. This includes but is not limited to projecting Task Order EAC (Estimate at Completion), ETC (Estimate to Complete), and other financial metrics.
• Support and maintain the current level of security certification by interfacing with the FAA Cyber security organization and conducting the necessary security threat detection and the associated documentation such as System Characterization Document (SCD), System Security Plan (SSP), and Plan of Action & Milestones (POAM) fixes.
• Comply with FAA IT policies and guidelines to include PIV/My Access security authentication layer integrated into CMIS.
• Transition NIMS/CMIS support to a potential new vendor over three – six months.
• Training CMIS/NIMS users and developing/updating User Guides as requested by PMO

The term of this contract includes a 12-month Base Period and four (4) 12-month Option Periods for a total period of performance (POP) of up to five (5) years.

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