Armed with extensive experience developing and implementing enterprise-wide strategic plans, customer experience initiatives, IT/digital solutions, process improvements, communication campaigns, program evaluations, performance metrics, business policies/procedures, and training sessions, this leader takes on a new role with the Department of Housing and Urban Development.
Joe Carter is now identified as the Director of Customer Experience within the U.S. Department of Housing and Urban Development.
Joe previously served as the Director of Strategy and Engagement (Acting) within the Commerce Department.
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