Coast Professional, Inc. (Coast), a leading contact center and accounts receivable management company, is thrilled to announce the promotion of Michael Moran to Vice President of IT Application Support and Development. Mr. Moran has over 16 years of experience in various roles within the debt collection industry and has been with Coast for nearly seven years.
Mr. Moran began his career as a debt collector and quickly rose the ranks to become a Manager of Operations at only 24 years old, due to his inclination as a natural leader. He has worked in different positions on almost every level in the business, which gives him a unique perspective on the interworking of the IT department with other departments across the company and how interdepartmental processes can be improved.
In his new role as Vice President, Mr. Moran will lead the software team and be responsible for identifying and implementing process and system improvements, cost reductions, revenue growth and diversification strategies for the Company’s business systems. He will also act as a liaison between business partners, clients, and the IT Department to create, develop, and implement business solutions. Mr. Moran’s responsibilities will span across Coast’s Upstate New York and West Monroe, Louisiana locations, as well as its nationwide network of remote offices. Mr. Moran has and will continue to oversee and enhance an industry leading IT system in his new role.
“This promotion is truly well deserved. Mike’s unwavering dedication and tireless work ethic shine through as he consistently puts in countless hours, making himself available not only to his team but to the entire company. He is the definition of a team player,” says Coast’s Chief Information Officer/Chief Information Security Officer, Annmarie Buchanan.
Outside of Coast, Mr. Moran is also an avid volunteer for Habitat for Humanity as well as being involved with various charitable ventures with his local church. He also provides underprivileged families with school supplies each year as well as buying gift cards for families in need around the holidays.
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