Notice ID 70B06C24R00000002
Related Notice 201339916
CBP is seeking one comprehensive system to deliver a proven, modular, interconnected software that supports training for CBP’s enterprise which includes law enforcement supporting academies, advanced training, and synchronous and asynchronous training. The cloud-based software solution shall be a Federal Risk and Authorization Management Program (FedRAMP) moderate authorized and 508 compliant, commercial off-the-shelf (COTS), software-as-a-service (SaaS) system for the management of all aspects of learning, including instructor-led, online, and blended training. The system shall include compliance processes that span all aspects of law enforcement training (basic through advanced, field, and in-service) and facilitate and support professional development of the CBP workforce and support CBP’s mission readiness. The software solution shall consist of a single unified architecture that is developed, provided, and maintained by a sole Contractor and designed specifically for supporting law enforcement. Records shall have audit tracing and shall be tracked in a legally defensible manner.
The management and accurate record keeping of training is crucial to CBP as a law enforcement agency for tracking qualifications and certifications to ensure officers, agents, specialists, and other professional personnel are in compliance and qualified to perform their duties. Law enforcement training includes numerous complex assessment types with varying custom grading scales including unique attributes for physical fitness, firearms, defensive tactics, and other complex skills-based assessments. The successful completion of courses, exams, and assessments are major components that are evaluated for CBP employees to graduate from the academies and have complex weighting factors that must be calculated in the system and automatically rolled into graduation scores across the entire curriculum model. It is critical to support the various assessment types and grading scales as well as maintain complete detailed hire-to-retire training records.
The software system shall support and automate critical training operations across the following key areas expanded on in Appendix A – System Functionality Deliverables:
- System administration and integration
- Personnel management
- Training …
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