ATI scores $25M IRS Taxpayer Experience Office (TXO) Customer Experience (CX) Metrics support contract

A strategic win in support of the Internal Revenue Service (IRS) by this native-American ‘8(a) super tribal’ enterprise specializing in technology services. The TXO develops customer-centric guidelines and expectations to improve IRS interactions across all segments to ensure a consistent voice and experience.

Awardee Name: ATI GOVERNMENT SOLUTIONS LLC
Unique Entity ID: C1ZLDAS18FJ3
Total Contract Value: $24,466,179.29
Action Obligation: $17,106,520.21
Department Name: TREASURY, DEPARTMENT OF THE
Funding Agency: INTERNAL REVENUE SERVICE
Number of Bidders: 1
Award ID: 2023H225P00134
NAICS: 541611
Start Date: 2025-01-31
Ultimate Completion Date: 2027-01-30

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