Notice ID: 95332A24N00002
AmeriCorps is seeking Information Technology (IT) service providers with significant experience in Robotics Process Automation (RPA) services that have capacity to support program tasks such as project management, develop and modification of RPA bots, capability support, technical services, automation delivery support, training, cybersecurity support such as Risk Management Framework (RMF), audit readiness, and if required, future transition support. AmeriCorps is seeking highly skilled personnel such as (but not limited to) software engineers, architects, business analysts, and technical document specialists to pilot and grow AmeriCorps’ RPA program within the Agency’s Office of Information Technology (OIT). RPA services must adapt to the Agency’s current technologies and infrastructure and support future growth and technology advancement.
The Contractor shall provide RPA services including the planning, designing, developing, testing, deploying, security, and training for RPA services. The Contractor shall provide the associated support services as defined in each BPA Call. The following broad level tasks are summarized below:
- Task 1: Project Management Provide Project Management services for the installation of RPA services on Government furnished equipment, which adheres to AmeriCorps technical lifecycle processes that function in a FedRAMP environment.
- Task 2: Develop and Modify RPA bots Plan, design, develop, test (including security), deploy, and support new process automations, using the UiPath software. As defined in each BPA Call, modify bots as needed to provide continuous process improvements and efficiencies.
- Task 3: Support services Provide Operation and Maintenance (O&M) for all bots created and deployed on AmeriCorps systems.
- Task 4: Training Provide AmeriCorps staff training for each bot. The training shall include providing materials and operational manuals; and conducting Business and IT Training for users, creators, and support for each automation.
The period of performance for this BPA will be a 12-month base period with four (4) 12-month option periods.
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