Notice ID: SS-12142023
The requested services will support the Air Force Research Lab’s IT enterprise in their mission to enable collaboration between various labs and sites including partner (contractor and academic institution) sites.
IT support services spanning several functional areas are required including: research/investigation, testing, software testing, implementation, database management, operations, maintenance, system and capability monitoring, cybersecurity, network management, remote workstation management, help desk operations, training/user engagement, software/web application development or modification, documentation support, automated data processing equipment custodian functions, Communications Security (COMSEC) custodian functions, classified courier functions, information systems security manager (ISSM), remote isolated network onboarding assistance, customer outreach, and project/team management.
The contractor shall provide personnel with the necessary licenses, certifications, training, experience levels, and security clearances that are required, including Federal, State, and local laws and regulations including the requirements to satisfy DOD Directive 8140.01 (or future policies that may supersede DoDD 8140.01). Fulfilling CyberSecurity (IA) certification program continuing education requirements is the responsibility of the contractor. Contractor positions under this effort, as identified in DoDD 8140.01 shall all be at Information Assurance Technical (IAT) level II.
2.2 Task Areas
2.2.1 Research / Investigation The contractor shall research new collaboration and information sharing capabilities. The contractor shall provide results of their research to the ELSZ Program Manager.
2.2.2 Testing The contractor shall test capabilities as needed. Test virtual systems shall be developed in an environment with access restrictions as needed.
2.2.3 Software Testing The contractor shall verify and conduct, if necessary, all software and applications used in the Enterprise RDTE IT Environment are tested and formally approved by the applicable system Authorizing Official (AO) or if not yet tested and approved the contractor shall schedule and perform the software testing. Software testing shall address three priority areas: 1. All operating systems, application or server software and web applications used in the AFRL Enterprise RDT&E IT environment, including the ELSZ environment. 2. Common client software used to access ELSZ services (some examples could include but not be limited to FileZilla and other SFTP clients and SFTP/SSHFS clients for Windows or the Git Large File Support (LFS) extension). 3. Other RDT&E software common to the AFRL RDT&E environments that has not been tested yet. All software testing shall use an AFRL enterprise Cybersecurity office approved process and results shall be submitted for AFRL enterprise wide RDT&E approval for use. Any existing software used that has significant updates shall be re-tested and approved by the AO prior to being put in production use. Minor software updates do not require AO re-approval but should be reviewed and approved by the Enterprise RDT&E ISSM prior to implementation.
2.2.4 Implementation The contractor shall implement ELSZ capabilities on virtualized and or containerized systems built using automated processes (Ansible). All code implementing system configuration changes, or any manual changes shall be managed using the ELSZhosted installation of GitLab…
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