NASA Johnson Space Center (JSC) RFQ: Electronic Health Record (EHR) Replacement

Notice ID:  80TECH24Q0023

The scope of the tasks included in this SOW include the following:

• The deployment of an EHR software solution using an on-premises implementation with a well-documented path to the cloud with an effective go-live date no later than 7/7/2025. NASA’s intent is to implement an on-premises solution and move to cloud in the future or implement a cloud-based solution immediately.
• Items and services required as part of this project include a current state assessment, project and product implementation plans, product integration and configuration, tailored group and individual training, and implementation support.
• The implementation of a comprehensive EHR solution accessible from secure local and remote, as well as national and international NASA HH&PD care locations to support critical programs, functions, and services.
• The implementation of a comprehensive EHR solution to support NASA HH&PD’s staff and patient population sizes includes supporting:
  • Current number of patient records in the system is 27,401.
  • 5,200 average annual patient encounters.
  • 181 total number of current full-time EHR users:
  • 50 current users that perform e-prescribing:
  • 43 Electronic prescribing of controlled substances (EPCS) users.
  • 7 E-prescribing users.
  • 131 current EHR users who perform no prescribing.
• The development and implementation of a comprehensive systems integration solution focused on seamless, standards-based interoperability and real-time data exchange between diverse clinical systems (See Figure 2 – NASA JSC EHR System Interfaces Diagram.) to enable a cohesive and synchronized healthcare environment. This integration includes interfaces for data exchange with core internal ancillary clinical support systems and other internal secondary support systems as they are added. It also includes interfaces for data exchange with other external service provider systems, including diagnostic testing, medical consulting, telehealth services, and other external entity systems located at remote physical locations as they are added.
• Many JSC workflows depend on a multi-featured portal and secure messaging capabilities to communicate with patients, providers, employees, job applicants, and others. Secure messaging and document exchange directly to and from the patient’s chart is necessary from locations worldwide utilizing automatic and manual transmission of messages and documents. NASA strives for user interfaces that ensure accessibility for diverse user demographics and integrated security measures to safeguard patient privacy and comply with relevant healthcare regulations. JSC’s use of secure messaging spans multiple digital platforms and there is a heavy reliance on the capability to send large amounts of text, large files of varying formats, and document hyperlinks.

The period of performance of this order shall include one (1) base year and four (4) one (1) year options from the order effective date of the award.

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