CMS’ Marketplace IT leader Kate Wetherby on Continuous Modernization, Industry Partner tips & Drag Racing – All on the JR and Ali show

JR Glass, President of GovCon Growth Solutions, and Ali Steer, President of Steer Operational Solutions, recently caught up with Kate Wetherby, the Acting Director for the high-profile Marketplace IT Group. As part of this ranging conversation, Kate shared some of the secrets of this team’s success and how it is able to deliver customer experiences that are on par with high-end commercial websites, offered some tips for industry partners looking to do business with CCIIO, and provided some personal insight into what she does on the weekends…. Hint – It involves fast cars and working to help end Veteran suicide.  

Key topics discussed:

• Modernizing systems, optimizing response times, and integrating AI, predictive analytics and machine learning to drive operations improvements
• Transparency and shared understanding as key to successful industry-government collaboration
• Tips for industry partners to include no buzzwords, MVPs and encouraging tailored solutions over generic technology pitches

And MORE…

If you’d like to reach out to JR, connect with him on LinkedIn. | Learn More About GovCon Growth Solutions here.
If you’d like to reach out to Ali, connect with her on LinkedIn. | Learn More About Steer Operational Solutions here.
If you’d like to reach out to Kate, connect with her on LinkedIn.

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